> ## Documentation Index
> Fetch the complete documentation index at: https://docs.peeker.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Cancel an order

> Cancels the whole order, or only the domains you list. Omit the
body to cancel everything. Finalization is scheduled 30 days out
(`cancels_at`). See [How orders work](/concepts/orders).


<Tabs>
  <Tab title="Cancel whole order">
    ```bash
    curl --request POST \
      --url https://api.peeker.ai/partner/v1/orders/ord_01HZX0OR1A2B3C4D5E6F7G8H/cancel \
      --header 'Authorization: Bearer pk_test_<your-test-key>'
    ```

    Cancels the whole order. No body needed.
  </Tab>

  <Tab title="Cancel specific domains">
    ```json
    {
      "domains": ["acme-mail.com", "dom_01HZX0D02A2B3C4D5E6F7G8H"]
    }
    ```

    Cancels only these domains (`dom_…` ID or name).
  </Tab>
</Tabs>

<Warning>
  Cancel is accepted right away (`cancel_scheduled`) and finishes 30
  days later (`cancels_at`). Cancelling the whole order ends in
  `order.cancelled`. Cancelling some domains can leave the order
  active (`order.domains_cancelled`). Those seats stop renewing after
  the 30 days. The order `costs` field is not rewritten when you
  schedule the cancel.
</Warning>


## OpenAPI

````yaml /openapi.yaml post /orders/{id}/cancel
openapi: 3.1.0
info:
  title: Peeker Partner API
  version: 1.0.0
  description: >
    White-label Peeker's email infrastructure: Google Workspace and Microsoft

    365 inboxes, deliverability monitoring, and self-healing domain swaps,

    from your own app. Create a provider workspace target, order licenses with
    imported or

    Peeker-managed domains, and Peeker's backend handles provisioning,

    DNS, forwarding, and lifecycle webhooks.


    Create a provider workspace target with `POST /workspaces`, then send its

    `wrk_...` ID to `POST /orders`. For Smartlead, create one main workspace,

    then add `client_id` to an order only when it should go to a client

    workspace. Omit it to order into the main workspace.


    ## Read first


    - **[Authentication](/authentication)**: bearer keys, live vs sandbox,
    request IDs.

    - **[Rate limits](/rate-limits)**: 600/min per key, 429 backoff.

    - **[Webhooks](/webhooks)**: signed events and delivery rules.

    - **[Async jobs](/concepts/async-jobs)**: what to poll vs subscribe to.

    - **[Best practices](/best-practices)**: errors, paging, idempotency.


    ## Concepts


    - **[Orders](/concepts/orders)**: statuses, sizing, pending actions, cancel.

    - **[Domains](/concepts/domains)**: inventory, `usable_for`, import,
    forwarding.

    - **[Bundles](/concepts/bundles)**: saved templates and capacity.

    - **[Swaps](/concepts/swaps)**: standard vs premium, renames.


    ## Workflow guides


    - **[Provider ordering](/guides/provider-ordering)** — create a provider
    workspace target and order through it.

    - **[Buying domains & ordering](/guides/buying-domains)** — the default
    flow: bundle, availability, order, webhooks.

    - **[Importing domains](/guides/importing-domains)** — bring in existing
    customer domains.

    - **[Forwarding](/guides/forwarding)** — point a domain at a marketing site.

    - **[How to implement domain swaps](/guides/domain-swaps)** — standard vs
    premium swaps.

    - **[Renaming inbox senders](/guides/user-name-swaps)** — change mailbox
    personas on a warm domain.


    ## Public ID prefixes


    | Prefix | Resource |

    | --- | --- |

    | `cus_` | Customer tracking record |

    | `wrk_` | Provider workspace |

    | `bun_` | Bundle |

    | `ord_` | Order |

    | `dom_` | Domain |

    | `pcl_` | Pool reservation |

    | `prp_` | Pool replacement |

    | `prl_` | Pool release |

    | `imp_` | Domain import job |

    | `fwj_` | Domain forwarding job |

    | `brj_` | Burned-domain replacement job |

    | `swp_` | Domain swap |

    | `act_` | Pending action |

    | `evt_` | Webhook event |
servers:
  - url: https://api.peeker.ai/partner/v1
    description: >-
      Same base URL for live and sandbox. The key prefix (`pk_live_…` /
      `pk_test_…`) picks the environment.
security:
  - BearerAuth: []
tags:
  - name: Account
    x-group: Account
    description: >
      Confirm an API key with `GET /me`. Returns environment (live or sandbox),

      permission preset, and the partner profile. See
      [Authentication](/authentication).
  - name: Provider workspaces
    x-group: Provider workspaces
    description: |
      A provider workspace is one reusable provider connection. Create it once,
      keep the returned `wrk_...` ID, and use it in orders and pool attach.
      Optional customer tracking stays on the target. Provider credentials stay
      internal and are never echoed.

      EmailBison requires a workspace API-user key. Super-admin keys are
      rejected. Instantly and Smartlead connections require `api_key`.
      Smartlead workspace creation takes a main API key and a label. Do not send
      `client_id` or customer data. Its login email and password are optional,
      but must be sent together. Google orders do not need the pair, and orders
      never accept it. Smartlead Microsoft orders and pool attach still use the
      workspace-saved pair. Add
      `client_id` to the order destination when the order belongs to a client
      workspace; omit it for the main workspace.
      PlusVibe setup requires `api_key`, remote `workspace_id`, and its login
      email/password pair so orders and pool attach work immediately. Instantly
      login credentials belong on an order destination.
  - name: Bundles
    x-group: Bundles
    description: |
      Saved order template sized by monthly sending volume (`bun_…`). Pass
      `bundle_id` on an order instead of custom license counts.

      Lifecycle: [How bundles work](/concepts/bundles).
  - name: Domains
    x-group: Domains
    description: >
      Sending domains in your partner account (`dom_…`). Same ID whether or not

      the domain is on an order.


      **Status values**


      | Value | What it means |

      | --- | --- |

      | `available` | The domain is in inventory but not on an order yet. |

      | `in_progress` | We're setting it up. |

      | `active` | Live and warming or healthy. |

      | `failed` | Something broke that we can't fix automatically. |

      | `action_required` | We need your help (e.g. update nameservers). |


      **Inventory vs connected**


      - `category=inventory` — yours but not on any order. Inventory rows
        don't include `provider`.
      - `category=connected` — on an active order. The row carries the link
        fields `provider`, `customer_id`, `order_id`, `usable_for`, and
        `forwarding_url`.

      **`usable_for` matrix**


      When you check a domain's availability:


      | Who's on the domain | `usable_for` |

      | --- | --- |

      | Nobody, or just Google | `["google", "microsoft"]` |

      | Microsoft (or both) | `["google"]` |

      | Premium / invalid / errored | not orderable; `available: false` with a
      `reason` |


      **Imports and forwarding are jobs**


      Both **import** and **forwarding** are async jobs. Posting to those

      endpoints starts the job and gives you back a row with `status:

      "in_progress"`. Poll the job's GET endpoint to see when it finishes:


      - Import jobs: prefix `imp_…`. Includes the `nameserver_groups` your
        customer needs to set at their registrar.
        - Forwarding jobs: prefix `fwj_…`. Already-correct domains are
          returned in `completed` with newly updated domains.
  - name: Domain pool
    x-group: Domain pool
    description: |
      Assign an exact quantity from pre-warmed Google inventory. Each domain
      needs at least one active Google inbox on a paid Google order (commonly
      two), complete provider mailbox identity, and no explicit burned provider
      result. Attach is all-or-nothing: full quantity or
      `insufficient_inventory` with no pool change. Attach and release are
      async. Poll the resource or subscribe to `pool.*` webhooks.

      Guide: [Pre-warmed pool](/guides/pre-warmed-pool).
  - name: Orders
    x-group: Orders
    description: |
      One purchase of domains plus Google and/or Microsoft licenses for one
      customer (`ord_…`). Use a saved `bundle_id` **or** custom license counts,
      never both. Requires `Idempotency-Key`.

      Lifecycle: [How orders work](/concepts/orders).
  - name: Domain swaps
    x-group: Domain swaps
    description: |
      Replace a domain inside an existing order without losing the order
      (`swp_…`). For persona-only changes use `POST /swaps/user_names`.

      Statuses and standard vs premium: [How swaps work](/concepts/swaps).
  - name: Webhooks
    x-group: Webhooks
    description: |
      Signed JSON POSTs for orders, domains, imports, forwarding, pool, and
      swaps. Register the URL and secret in the
      [Partner portal](https://app.peeker.ai/partner/webhooks). Event IDs look
      like `evt_01HZX`.

      Delivery is at least once (up to 5 attempts). Verify `Peeker-Signature`
      and dedupe `Peeker-Event-Id` for at least 24 hours.

      Full catalog: [Webhooks](/webhooks).
paths:
  /orders/{id}/cancel:
    parameters:
      - in: path
        name: id
        required: true
        description: Order ID (`ord_…`).
        schema:
          type: string
          example: ord_01HZX0OR1A2B3C4D5E6F7G8H
    post:
      tags:
        - Orders
      summary: Cancel an order
      description: |
        Cancels the whole order, or only the domains you list. Omit the
        body to cancel everything. Finalization is scheduled 30 days out
        (`cancels_at`). See [How orders work](/concepts/orders).
      operationId: cancelOrder
      requestBody:
        required: false
        content:
          application/json:
            schema:
              type: object
              required:
                - domains
              additionalProperties: false
              properties:
                domains:
                  type: array
                  minItems: 1
                  description: >-
                    Domains to cancel (`dom_…` ID or name). Omit the body to
                    cancel the whole order.
                  items:
                    type: string
                  example:
                    - acme-mail.com
                    - dom_01HZX0D02A2B3C4D5E6F7G8H
            examples:
              specific_domains:
                summary: Cancel specific domains
                value:
                  domains:
                    - acme-mail.com
                    - dom_01HZX0D02A2B3C4D5E6F7G8H
      responses:
        '200':
          $ref: '#/components/responses/OrderCancellationResponse'
        '400':
          $ref: '#/components/responses/InvalidRequest'
        '401':
          $ref: '#/components/responses/Unauthorized'
        '403':
          $ref: '#/components/responses/Forbidden'
        '404':
          $ref: '#/components/responses/NotFound'
        '429':
          $ref: '#/components/responses/RateLimited'
        '500':
          $ref: '#/components/responses/InternalError'
components:
  responses:
    OrderCancellationResponse:
      description: Cancellation schedule for the order or selected domains.
      content:
        application/json:
          schema:
            allOf:
              - $ref: '#/components/schemas/SuccessEnvelope'
              - type: object
                properties:
                  data:
                    $ref: '#/components/schemas/OrderCancellation'
          examples:
            whole_order:
              summary: Whole order cancellation scheduled
              value:
                data:
                  id: ord_01HZX0OR1A2B3C4D5E6F7G8H
                  status: cancel_scheduled
                  cancellation_scheduled_at: '2026-05-08T12:00:00Z'
                  cancels_at: '2026-06-07T12:00:00Z'
                  domains:
                    - id: dom_01HZX0D01A2B3C4D5E6F7G8H
                      domain: domain-01.com
                    - id: dom_01HZX0D02A2B3C4D5E6F7G8H
                      domain: domain-02.com
            selected_domains:
              summary: Selected domains cancellation scheduled
              value:
                data:
                  id: ord_01HZX0OR1A2B3C4D5E6F7G8H
                  status: cancel_scheduled
                  cancellation_scheduled_at: '2026-05-08T12:00:00Z'
                  cancels_at: '2026-06-07T12:00:00Z'
                  domains:
                    - id: dom_01HZX0D02A2B3C4D5E6F7G8H
                      domain: acme-mail.com
    InvalidRequest:
      description: Bad request body, or fields that don’t belong to this provider.
      headers:
        Peeker-Request-Id:
          $ref: '#/components/headers/PeekerRequestId'
      content:
        application/json:
          schema:
            $ref: '#/components/schemas/ErrorEnvelope'
    Unauthorized:
      description: Missing, invalid, or revoked API key.
      headers:
        Peeker-Request-Id:
          $ref: '#/components/headers/PeekerRequestId'
      content:
        application/json:
          schema:
            $ref: '#/components/schemas/ErrorEnvelope'
    Forbidden:
      description: Valid key, but it doesn’t allow this action.
      headers:
        Peeker-Request-Id:
          $ref: '#/components/headers/PeekerRequestId'
      content:
        application/json:
          schema:
            $ref: '#/components/schemas/ErrorEnvelope'
    NotFound:
      description: >-
        A referenced workspace, customer, bundle, domain, or order was not
        found.
      headers:
        Peeker-Request-Id:
          $ref: '#/components/headers/PeekerRequestId'
      content:
        application/json:
          schema:
            $ref: '#/components/schemas/ErrorEnvelope'
    RateLimited:
      description: Too many requests. Wait `error.details.retry_after_seconds`, then retry.
      headers:
        Peeker-Request-Id:
          $ref: '#/components/headers/PeekerRequestId'
      content:
        application/json:
          schema:
            $ref: '#/components/schemas/ErrorEnvelope'
    InternalError:
      description: Unexpected server error. Retry with backoff and keep the request ID.
      headers:
        Peeker-Request-Id:
          $ref: '#/components/headers/PeekerRequestId'
      content:
        application/json:
          schema:
            $ref: '#/components/schemas/ErrorEnvelope'
  schemas:
    SuccessEnvelope:
      type: object
      required:
        - data
      properties:
        data: {}
    OrderCancellation:
      type: object
      required:
        - id
        - status
        - cancellation_scheduled_at
        - cancels_at
        - domains
      properties:
        id:
          type: string
          example: ord_01HZX0OR1A2B3C4D5E6F7G8H
        status:
          type: string
          enum:
            - cancel_scheduled
          example: cancel_scheduled
        cancellation_scheduled_at:
          type: string
          format: date-time
          description: When Peeker accepted the cancellation request.
          example: '2026-05-08T12:00:00Z'
        cancels_at:
          type: string
          format: date-time
          description: When the cancellation is scheduled to finalize.
          example: '2026-06-07T12:00:00Z'
        domains:
          type: array
          description: Domains scheduled for cancellation.
          items:
            type: object
            required:
              - id
              - domain
            properties:
              id:
                type: string
                example: dom_01HZX0D01A2B3C4D5E6F7G8H
              domain:
                type: string
                example: acme-mail.com
    ErrorEnvelope:
      type: object
      additionalProperties: false
      required:
        - error
      properties:
        error:
          type: object
          additionalProperties: false
          required:
            - code
            - message
            - request_id
          properties:
            code:
              type: string
              description: Stable machine-readable code. Branch on this field.
              enum:
                - invalid_request
                - unauthorized
                - forbidden
                - not_found
                - rate_limited
                - provider_not_supported
                - provider_mismatch
                - provider_credentials_invalid
                - provider_login_credentials_required
                - provider_unavailable
                - emailbison_super_admin_key
                - smartlead_connection_required
                - smartlead_client_id_required
                - smartlead_client_not_found
                - idempotency_key_required
                - idempotency_conflict
                - idempotency_in_progress
                - workspace_promotion_required
                - workspace_credentials_conflict
                - order_shape_conflict
                - domain_count_mismatch
                - insufficient_inventory
                - domain_not_imported
                - domains_not_submittable
                - premium_domain_not_supported
                - domain_not_usable_for_provider
                - domain_already_in_active_order
                - internal_error
              example: emailbison_super_admin_key
            message:
              type: string
              description: Human-readable explanation. Wording may change.
              example: >-
                Use an EmailBison workspace/user API key; super-admin keys are
                not accepted.
            request_id:
              type: string
              description: >-
                Stable request identifier, identical to the `Peeker-Request-Id`
                response header.
              example: 550e8400-e29b-41d4-a716-446655440000
            field:
              type: string
              description: Dot path to the invalid request property, when applicable.
              example: credentials.api_key
            details:
              type: object
              additionalProperties: true
              description: Structured context specific to `error.code`.
  headers:
    PeekerRequestId:
      description: Stable request identifier. Log it with the status and response body.
      schema:
        type: string
        example: 550e8400-e29b-41d4-a716-446655440000
  securitySchemes:
    BearerAuth:
      type: http
      scheme: bearer
      description: |
        Partner API key (`pk_live_…` or `pk_test_…`).
      x-default: Bearer pk_test_<your-test-key>

````